Frequently Asked Questions
Below you will find answers to some of the most common questions about our vintage and hand dyed goods. If you have a question that's not covered, please don't hesitate to reach out!
Ordering & Shipping
How can I place an order?
Ordering is easy! Browse our collections, select your favorite items, and click "Add to Cart." When you're ready, proceed to checkout, fill in your shipping details, and make a secure payment. Your colorful treasures will be on their way to you soon!
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and more. Your payment information is secure and encrypted for your peace of mind.
How long does shipping take?
Shipping times vary depending on your location and the shipping method chosen during checkout. We aim to process and ship your order within 2-4 business days. If you need a rush order, please email us at email@example.com prior to placing your order.
Returns & Exchanges
What is your return policy?
We want you to love your Fried pieces! If you're not completely satisfied with your purchase, please email us at firstname.lastname@example.org. Please include information on what you would like to return, and send back to us within 7 days of item receipt. Item must be in original condition, unused and unwashed. Shipping costs will not be refunded. If you received free shipping, shipping cost will be deducted from your return. Refunds will be issued to original payment form. Items purchased on sale are exchange only. Custom items are final sale.
How do I initiate a return or exchange?
To start a return or exchange, please contact us here or send us an email at email@example.com.
How do I care for a hand dyed garment?
Our tie dye creations are made using professional dyes and techniques. Please wash them separately, in cold water, with gentle agitation. It is recommended to air dry or dry on low heat.
Can I find sizing information for your products?
Absolutely! Each product page includes measurements and sizing information to help you choose the perfect fit. If you have additional questions about sizing, please reach out to us.
Where do you source your vintage?
We find our vintage goods anywhere from your neighborhood goodwill to your neighbors attic. We are always on the hunt for gems and find them in some wild places!
I have vintage for sale, will you buy it?
We are interested in seeing anything vintage you have, especially from the 1960s-late 1990s! Email us photos and/or information. Have stuff in your attic, storage, barn, garage? Let us know – we LOVE to dig!
Contact & Support
How can I get in touch with Fried Treasures & Dyes?
We're here to help! You can reach our team by visiting our Contact page, or via email at firstname.lastname@example.org.
Do you have a physical store I can visit?
Fried operates primarily as an online shop. We're here 24/7 to serve you through our website. We periodically do pop up shops in Louisville and Southern Indiana. You can also find our goods in Hard Times Collective in Louisville, KY, Traditional Arts Today in Ferdinand, IN, and Gypsy Girls in Huntingburg, IN.
How can I stay updated on new arrivals and promotions?
To stay in the loop on the latest tie dye and vintage treasures, subscribe to our newsletter and follow us on social media. You'll be the first to know about exclusive offers and exciting new arrivals!